ASAP orders are received by the restaurant and prepared as soon as they are submitted. Cancellations are subject to approval of the restaurant staff and dependent on whether or not the order has been started. Unfortunately, If your meal is already in production, no refunds may be issued.
For large catering pre-orders, 24 hours notice is required to cancel orders. Any refunds issued for orders canceled after the 24-hour mark has lapsed will be at the discretion of restaurant management.