Submitted Order Help

  • Edit a Submitted Order

    Add an Item If you would like to add an item to your order, place another order for the same pickup or delivery window and we'll combine t...

  • Update Account Information or Delivery Address

    Update Account Information Your account information, including password, order address, credit card information, and contact information ma...

  • Track an Order

    Confirmation Page After completing your purchase, you will see a receipt and a confirmation page that shows your order summary. The page w...

  • Missed Orders

    Missed Orders for Delivery by Caviar Upon arrival to your location, our couriers will attempt to contact you either in-person, text, and/or...

  • Missing or Incorrect Items

    For Delivery We work with our merchant partners and couriers to make sure 100% of our orders are accurate. If any of your items were missi...
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