Frequently Asked Questions

  • DoorDash Announcement

    Caviar is excited to be joining the DoorDash team! Caviar will continue to operate as a separate, standalone company in the immediate future...

  • Tipping

    All Caviar diners will see an order subtotal, delivery fee, service fee, tax, and tip on their order summaries. Tipping couriers is not req...

  • Edit a Submitted Order

    Add an Item If you would like to add an item to your order, please place a second order for the same pickup or delivery time. Caviar cannot ...

  • Forfeit Orders

    Upon arrival to your delivery address, our couriers will attempt to contact you either in person or by phone. If we cannot get in touch with...

  • Fees and Order Minimums

    For Pickup Pay no order minimums, Service Fee, or Delivery Fee when you order pickup! Just place your order for pickup and grab your food ...

  • Missing or Incorrect Items

    For Delivery We work with our restaurant partners and couriers to make sure 100% of our orders are accurate. If any of your items are miss...

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