Frequently Asked Questions

• Tipping

  All Caviar diners will see an order subtotal, delivery fee, service fee, tax, and tip on their order summaries. Tipping couriers is not req...

• Edit a Submitted Order

  Add an Item If you would like to add an item to your order, please place a second order for the same pickup or delivery time and we'll comb...

• Forfeit Orders

  Upon arrival to your delivery address, our couriers will attempt to contact you either in person or by phone. If we cannot get in touch with...

• Fees and Order Minimums

  For Pickup Pay no order minimums, Service Fee, or Delivery Fee when you order pickup! Just place your order for pickup and grab your food ...

• Missing or Incorrect Items

  For Delivery We work with our restaurant partners and couriers to make sure 100% of our orders are accurate. If any of your items are miss...