Frequently Asked Questions

• How to Download or Delete Your Personal Information from Caviar

  As of 1/1/2020, Diners will be able to: Understand the personal information that DoorDash and Caviar collect, use and share with third pa...

• DoorDash Announcement

  Caviar is excited to be joining the DoorDash team! Caviar will continue to operate as a separate, standalone company in the immediate future...

• Tipping

  All Caviar diners will see an order subtotal, delivery fee, service fee, tax, and tip on their order summaries. Tipping couriers is not req...

• Edit a Submitted Order

  Add an Item If you would like to add an item to your order, please place a second order for the same pickup or delivery time. Caviar cannot ...

• Forfeit Orders

  Upon arrival to your delivery address, our couriers will attempt to contact you either in person or by phone. If we cannot get in touch with...

• Fees and Order Minimums

  For Pickup Pay no order minimums, Service Fee, or Delivery Fee when you order pickup! Just place your order for pickup and grab your food ...

• Missing or Incorrect Items

  For Delivery We work with our restaurant partners and couriers to make sure 100% of our orders are accurate. If any of your items are miss...