Missing or Incorrect Items

For Delivery

We work with our restaurant partners and couriers to make sure 100% of our orders are accurate. If any of your items are missing, made incorrectly, or differ from menu descriptions, please contact us and we’ll do our best to make it right.

For Pickup

If any of your items are missing or incorrect at pickup, please communicate with the restaurant directly and they will be able to assist you. If you need any further assistance, please contact us and we’ll do our best to help.

For Delivery by the Restaurant

If any items are missing or incorrect when delivered by the restaurant, please contact the restaurant directly for assistance. If you need further assistance, please contact us.

Please Note: Refunds are offered on a case-by-case basis and at the discretion of the restaurant. All order issues must be reported to our Customer Service department within 7 days of delivery. After 7 days, all transactions are final and cannot be adjusted. 
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